Contact

A question, a problem, a request? Write to us at contact@smartiming.net: we read every message.

On race day, we cannot guarantee an immediate answer: prepare your event in advance and test the application before the start.

Please include in your message:

• your organization and the email address of your account;
• the device (iPhone, Android, computer) and the application version (profile menu);
• what you were doing, what you expected, and what happened;
• a screenshot if it helps.

Never send us your password. We will never ask you for it, by any means.

To correct your name, your time or your ranking, or to no longer appear on the public pages, contact the organizer of the event first: they manage the registrations and the results, and their name appears on the results page.

From the application: profile menu → “My account” → “Delete my account”. You are signed out immediately and your account is no longer accessible; an administrator of your organization can restore it for 60 days, after which it is permanently erased. If you are the only administrator of your organization, the application first asks you to appoint another administrator, or to delete the whole organization.

Without using the application: write to contact@smartiming.net from the email address of the account, stating the name of your organization. We process the request within 30 days.

Wildpace SIRET: 833338247 00020 contact@smartiming.net

Publisher, host and legal information: Legal notice.